Caregivers feel detached from their workplace

𝐒𝐨 𝐰𝐡𝐚𝐭 𝐝𝐨 𝐜𝐚𝐫𝐞𝐠𝐢𝐯𝐞𝐫𝐬 𝐫𝐞𝐚𝐥𝐥𝐲 𝐭𝐡𝐢𝐧𝐤 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐡𝐨𝐦𝐞 𝐜𝐚𝐫𝐞 𝐚𝐠𝐞𝐧𝐜𝐲?🤔

Augusta has been interviewing caregivers throughout the caregiver shortage so we could get a better understanding of what the caregiver’s perspective is during these times. 🌟

Here are the top 10 reasons why caregivers don’t apply to your jobs Today we will be covering reason #3

#3 𝐂𝐚𝐫𝐞𝐠𝐢𝐯𝐞𝐫’𝐬 𝐟𝐞𝐞𝐥 𝐝𝐞𝐭𝐚𝐜𝐡𝐞𝐝 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞𝐢𝐫 𝐰𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞

“ I don't feel the office staff really understands what our true day to day is. A majority of the office staff has never taken care of someone's family member, let alone their own grandparents. They have never experienced the pressure we feel from our manager, schedulers, care coordinators, our clients, and ourselves. There is a huge disconnect between the people in the office coordinating care and the actual caregivers administering care.”

A majority of caregivers' work life consists of caring for their loved ones at home & caring for their clients in their home. They are not integrated with the day to day of their peers or office staff.

As an operator and agency owner, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐬𝐬𝐞𝐬𝐬 𝐭𝐡𝐢𝐬 𝐬𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 and 𝐜𝐫𝐞𝐚𝐭𝐞 𝐚 𝐟𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐛𝐫𝐢𝐝𝐠𝐞 𝐭𝐡𝐞 𝐠𝐚𝐩 between employees out in the field and those that are in the office.

So a question for you to consider is, how are you currently keeping an open dialogue for you and your employees? 🤔

For larger agencies, this may be difficult. You may already have a heavy workload on your plate and integrating an additional workflow to your organization may be strenuous. For smaller agencies, this may be easy. A majority of the time, operators are still speaking directly to their caregiver team since they have yet to establish a chain of command.

𝐀 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐥𝐚𝐫𝐠𝐞𝐫 𝐚𝐠𝐞𝐧𝐜𝐢𝐞𝐬 𝐦𝐚𝐲 𝐛𝐞 𝐡𝐚𝐯𝐢𝐧𝐠 𝐚 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐰𝐡𝐞𝐫𝐞 𝐲𝐨𝐮 𝐡𝐨𝐬𝐭 𝐜𝐚𝐫𝐞𝐠𝐢𝐯𝐞𝐫 𝐠𝐚𝐭𝐡𝐞𝐫𝐢𝐧𝐠𝐬 𝐢𝐧𝐬𝐢𝐝𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐨𝐟𝐟𝐢𝐜𝐞. This can be something as simple as a support group that meets bi-weekly. (We recommend delegating this to be overseen by a member of your staff to ensure patient confidentiality is upheld)

𝐀𝐧𝐨𝐭𝐡𝐞𝐫 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐢𝐬 𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐧𝐠 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐦𝐨𝐧𝐠𝐬𝐭 𝐜𝐚𝐫𝐞𝐠𝐢𝐯𝐞𝐫𝐬 𝐭𝐡𝐚𝐭 𝐚𝐫𝐞 𝐜𝐚𝐫𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐬𝐚𝐦𝐞 𝐜𝐥𝐢𝐞𝐧𝐭. This way they feel they are a part of a team and are supported by their peers.

In conclusion, 𝐭𝐡𝐞𝐫𝐞 𝐢𝐬 𝐚𝐧 𝐢𝐦𝐦𝐞𝐧𝐬𝐞 𝐚𝐦𝐨𝐮𝐧𝐭 𝐨𝐟 𝐯𝐚𝐥𝐮𝐞 𝐭𝐡𝐚𝐭 𝐢𝐬 𝐚𝐝𝐝𝐞𝐝 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 when having a leveled ground where caregivers and staff are able to build a relationship outside of their day to day work. This gives your employees the opportunity to feel connected as a team and be aligned with the objective of caring for seniors inside your community.