Why response time to caregiver applicants is important
๐๐ซ๐ ๐ฒ๐จ๐ฎ ๐ก๐๐ฏ๐ข๐ง๐ ๐ญ๐ซ๐จ๐ฎ๐๐ฅ๐ ๐ ๐๐ญ๐ญ๐ข๐ง๐ ๐ข๐ง ๐ญ๐จ๐ฎ๐๐ก ๐ฐ๐ข๐ญ๐ก ๐๐ฉ๐ฉ๐ฅ๐ข๐๐๐ง๐ญ๐ฌ ๐๐๐ญ๐๐ซ ๐ญ๐ก๐๐ฒ ๐ก๐๐ฏ๐ ๐๐ฉ๐ฉ๐ฅ๐ข๐๐ ๐ญ๐จ ๐ ๐ฃ๐จ๐?
Weโve noticed that a lot of operators / agencies take 24-48 hours to reach out to applicants after applying.
๐๐๐ฏ๐ข๐ง๐ ๐ ๐ญ๐ข๐ฆ๐๐ฅ๐ฒ ๐ฃ๐จ๐ ๐๐ฉ๐ฉ๐ฅ๐ข๐๐๐ญ๐ข๐จ๐ง ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ ๐ฌ๐ฒ๐ฌ๐ญ๐๐ฆ ๐ข๐ฌ ๐ข๐ฆ๐ฉ๐จ๐ซ๐ญ๐๐ง๐ญ. Upon receiving an application online or in your companies ATS (Applicant Tracking System), at minimum you should attempt to reply within 1 hour.
๐๐ก๐ ๐๐๐ฌ๐ญ๐๐ซ ๐ฒ๐จ๐ฎ ๐ซ๐๐ฉ๐ฅ๐ฒ, ๐ญ๐ก๐ ๐ฆ๐จ๐ซ๐ ๐ฅ๐ข๐ค๐๐ฅ๐ฒ ๐ญ๐ก๐ ๐๐๐ง๐๐ข๐๐๐ญ๐ ๐ฐ๐ข๐ฅ๐ฅ ๐ฐ๐๐ข๐ญ ๐๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐ง๐๐ฑ๐ญ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ (๐.๐ . ๐๐๐ซ๐๐๐ง๐ข๐ง๐ ๐๐๐ฅ๐ฅ ๐จ๐ซ ๐๐๐ก๐๐๐ฎ๐ฅ๐ข๐ง๐ ๐๐ง ๐ข๐ง๐ญ๐๐ซ๐ฏ๐ข๐๐ฐ).
leaving an applicant in silence may be perceived by them that your business does not care for their employment.
๐๐ก๐ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐๐๐ง ๐๐ ๐ฌ๐ข๐ฆ๐ฉ๐ฅ๐: use a combination of automated responses and personalized communication! One of our customers is transitioning to this and ๐ก๐ข๐ฌ ๐๐จ๐ง๐ฏ๐๐ซ๐ฌ๐ข๐จ๐ง ๐ซ๐๐ญ๐ ๐ฐ๐๐ง๐ญ ๐๐ซ๐จ๐ฆ ๐% ๐ญ๐จ ๐๐%, ๐๐ง๐ ๐ ๐จ๐ข๐ง๐ ๐ฎ๐ฉ!
During the early recruitment stage when you have hundreds of applicants, ๐๐ฎ๐ญ๐จ๐ฆ๐๐ญ๐๐ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐๐ฌ ๐๐๐ง ๐ฌ๐๐ฏ๐ ๐ฒ๐จ๐ฎ ๐ฉ๐ฅ๐๐ง๐ญ๐ฒ ๐จ๐ ๐ญ๐ข๐ฆ๐. Itโs only later when the talent pool has narrowed down applicants when more personalized communication is more suitable.
This can be mitigated with a simple message informing the applicants that their application has been received and you will be reaching out to them shortly. You can even include your phone number in case they want to call you.
Building good rapport also creates a strong image that makes candidates feel valued from the get-go. ๐๐ง ๐ฌ๐ก๐จ๐ซ๐ญ, ๐ก๐จ๐ฐ ๐ฒ๐จ๐ฎ ๐ญ๐ซ๐๐๐ญ ๐ฉ๐จ๐ญ๐๐ง๐ญ๐ข๐๐ฅ ๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐๐๐ฌ ๐ ๐จ๐๐ฌ ๐ ๐ฅ๐จ๐ง๐ ๐ฐ๐๐ฒ ๐ข๐ง ๐๐ฎ๐ข๐ฅ๐๐ข๐ง๐ ๐ ๐ฌ๐ญ๐ซ๐จ๐ง๐ ๐๐ซ๐๐ง๐ ๐๐ง๐ ๐ซ๐๐ฉ๐ฎ๐ญ๐๐ญ๐ข๐จ๐ง.
